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Introduction:
About our Acceptable Use policy (Last
Updated: Tue Apr 30 10:25:13 CDT 2002)
As our system grows, it becomes important to make a few issues clear.
I'm not really interested in running a ISP that is loaded with restrictions.
I do think the policy is a fair one, interested in protecting you as an
valued customer.
From time to time, we will add, delete, alter content of this acceptable
use policy. It is your responsibility to check them often. If you
have question about the policy that is listed herein, please Email: security@isot.com
For customer that is new to state of Texas, or currently reside within
the state of Texas, these state law may be found applicable.
Dialup Account Policy
- Reasonable Attentive use / Multiple (Concurrent) Dialup Sessions
Policy
All dialup (Non-Business, Non-Dedicated) accounts support only one
connection at any given time. Concurrent sessions are logged, and user
will be informed (via Email) if multiple (concurrent) session do occur.
Repeated con-current attempts grounds for immediate termination of service.
It is our goal to provide you with the highest quality service available,
that can be accessed at all time with no busy signals. To maintain
our non-busy signal policy, we monitor our dialup modem pool to ensure
that you as our member, are be able to gain access to the service at
all time.
However, account which remains in session for a long period of time
with very little data transferred is considered abusing the system,
since `tie-ing' up a line and not using it prohibit other members to
login and obtain their services in a uninterrupted manner.
- Personal / Dedicated Non-Business Accounts / Additional Email boxes
policy
These accounts are for single user, single session use only. Use of
an account by someone other than the account owner, or a member of the
immediate household, will be considered grounds for immediate account
termination.
Additional e-mail accounts are available for members of a household.
In order for e-mail accounts to be added for use in an office or business,
commercial services
must be established. Addition of e-mail accounts for use by others in
a business, or use of a dialup account by more than one person in a
business or office can result in termination of service.
Our dialup accounts are un-metered access, reasonable use accounts,
capped with 650 hours per month.
This means that they are not dedicated lines, and customers
should not leave their systems dialed in, and leave their system unattended.
All users exceeding 650 hours in a month will not be able to login again
until first day of the following month. The use of routers is strictly prohibited
for personal dialup accounts and it will not be supported.
- Confidentiality and Privacy Issues
ISOT treats private e-mail and/or packets as confidential and
will not access, use or disclose the contents of an Authorized User's
private e-mail and/or packets to anyone other than addressees, authorized
recipients, or those to whom such disclosure is necessary to assure
forwarding or delivery, unless ISOT or its representatives, in their
sole discretion, have reason to believe or suspect that access or disclosure
is necessary (i) to comply with Applicable Law or valid legal process,
(ii) to protect the rights or property of ISOT, or (iii) due to suspected
illegal activity or when physical safety is at risk, as determined on
a case-by-case basis at ISOT's sole discretion. ISOT will use
reasonable care to protect the confidentiality of private e-mail exchanged
over its system, but expressly disclaims any responsibility for guaranteeing
the privacy of any information transmitted, received or stored by an
Authorized User.
ISOT reserves the right to access any information on the system
for the purpose of providing service and/or to protect the security
of the system or the rights or property of ISOT, including, but not
limited to, any rights afforded to ISOT or its Authorized Users under
the Electronic Communications Privacy Act of 1986, as it may be amended
from time to time.
ISOT may use for its own purposes non-public information regarding
system use by any user and any information regarding the contents of
public postings. ISOT will not reveal to any third party any detailed,
non-public information that identifiably discloses any user's specific
use of the system, unless such disclosure is required to operate the
system, by authorized demands of law enforcement authorities, or by
court order compelling disclosure of information within ISOT's control.
Fig 1a: Use of Subpoenas deemed essential for release of confidential
information
- Copyright Issues and Hacking
It is your responsibility to determine the legal status of any software
you use or transmitted through our systems. Much of the material
available on the network is copyrighted to some extent, and distribution
of those software may be founded in violation of copyright laws, and
may result in severe civil and criminal penalties. We cannot and
will not review the information that passed thru our system. Breaking
these agreement will be grounded for immediate account termination.
We consider the exchange of information about security mechanisms to
be protected speech. However, traffic in access codes, credit card numbers,
or other sensitive information is a crime that we take seriously. We
expect you to respect the rights and privacy of all users and to use
your account only for lawful purposes.
- Using Electronic Mail (aka E-Mail)
Some members have complained that after downloading / installed a new
email reader from the internet and it causes computer not to receive
email properly. Please do not call for technical support and then
get upset at us cause your new email reader is not working and you are
unable to receive email. You can always consult our
mail support page to see the configuration instruction for your
email client. If you still have problem, and just can not get your email
software going for some strange reasons, click
here
to check your email instead.
Unacceptable Email Use includes:
- Unsolicited e-mail advertising (SPAM)
The cost of delivering an e-mail message is paid about equally
by the sender and the recipient. This is unlike other media such
as physical mail, telephone, TV, or radio. Sending someone mail
may also cost them in other ways like network bandwidth, disk space
or CPU usage. This is the fundamental economic reason why unsolicited
commercial e-mail is unwelcome.
Using ISOT mail servers to send unsolicited bulk commercial e-mail
will result in immediate termination of service.
- Chain Letters / Pyramid Schemes
Federal laws prohibit chain letters and pyramid schemes. If you
are found to be posting these to news or sending them via e-mail,
your account will be terminated.
To read more about chain letters, you can view a U.S.
Postal Service document about them.
- Malicious Email
Repeatedly sending anyone e-mail with the intent to harass or harm
their account (i.e., "flooding" or "mail bombing")
is strictly forbidden. Participating in such event will result in
immediate account termination.
Because the nature of internet allows adult material to be distributed
freely, all minor MUST have a parent or guardian sign the service Order
Form. Fabricating a age which is inconsistent with your actual age on
the Service Order Form will be grounds for account dismissal.
Fig 3a: Minors do often requires
adult supervision.
Technical support is provided for your convenience, however we can
not provide technical support on software downloaded from the internet,
we will try to assist you if you have any problems with software downloaded
from the internet. Please refer to the technical support provided with
that particular software. Also, in the event that you download a software
from the internet and it causes your system not to respond as it normally
did, please do not blame us for it.
All dialup accounts comes with 55 megabytes of space for web page and
5 megabyte of personal storage, and up to 1.4 gigabits of bandwidth
is allocated to a account per month. Additional bandwidth may
be purchased on the account upgrade session under our product &
services web site.
When you exceed your maximum allowed bandwidth that is allotted to
you, your web site will be automatically shut down. Until you
purchase additional bandwidth from us, your site will remain down. If
not, the site will automatically be activated on the first day of the
following month.
The internet is a sprawling network. Not one entity is responsible
for its total content. As a host on this network, users may have access
to material on other hosts, that may be considered offensive. We are
-not- responsible for that material. ISOT is also spools incoming articles
transmitted from other hosts. Again, this material may turn your stomach.
Sorry, but if you don't like it, don't read it
The content of USENET newsgroups is not regulated by ISOT. Therefore
we are not liable for its content. Please do not contact us regarding
copyright issues, inflammatory posts, etc.
Limitation of Liability
Neither ISOT, its affiliates, subsidiaries, divisions,
officers, directors, employees or agents (collectively, the "ISOT
Representatives"), or any of the parties who supply Content to
the system make any warranty concerning the accuracy of any Content
found on or exchanged through the system. Although ISOT makes every
effort to ensure all data is backed up and replicated in case of
hardware failure, it is ultimately the end-users responsibility to
insure they have a backup of their email, files, address, web pages,
databases, etc. ISOT is not responsible for the loss of any data
due to hardware failure or end-user deletion. WITH THE EXCEPTION OF THE
EXPRESS REPRESENTATIONS SET FORTH IN THIS ACCESS AGREEMENT AND/OR THE ISOT's RULES, ISOT REPRESENTATIVES, AND ALL PARTIES SUPPLYING CONTENT
THROUGH THE SYSTEM HEREBY DISCLAIM ANY AND ALL WARRANTIES, EXPRESS OR
IMPLIED, INCLUDING WITHOUT LIMITATION ANY IMPLIED WARRANTY OF MERCHANTABILITY
OR FITNESS FOR A PARTICULAR PURPOSE. SUBSCRIBER/USER EXPRESSLY AGREES
THAT USE OF THE INTERNET SERVICES IS AT SUBSCRIBER'S/USER'S SOLE RISK,
AND SUCH SERVICES ARE PROVIDED ON AN "AS-IS," "AS AVAILABLE"
BASIS. THE SOLE AND ENTIRE MAXIMUM LIABILITY OF ISOT, THE ISOT REPRESENTATIVES,
AND ALL PARTIES SUPPLYING CONTENT THROUGH THE SYSTEM TO ANY SUBSCRIBER
OR USER FOR ANY AND ALL LOSS, CLAIM, DAMAGE OR LIABILITY OF ANY KIND
SHALL CONSIST OF A DUTY TO REFUND AMOUNTS PAID BY THE SUBSCRIBER TO
SUCH PARTY DURING THE YEAR PRECEDING SUCH LOSS, CLAIM, DAMAGE OR LIABILITY.
OTHER THAN AS EXPRESSLY SET FORTH IN THIS SUBSCRIBER AGREEMENT AND/OR
THE ISOT RULES, EACH SUBSCRIBER/USER BY SIGNING THE SUBSCRIBER AGREEMENT
AND/OR THROUGH THE CONTINUED USE OF THE INTERNET SERVICES WAIVES ANY
AND ALL CLAIMS RELATING TO THE USAGE OF CONTENT MADE AVAILABLE THROUGH
THE SYSTEM WHETHER SUCH CLAIMS ARE AGAINST ISOT, THE ISOT REPRESENTATIVES,
OR ANY OTHER PERSON WHO HAS SUPPLIED CONTENT TO THE SYSTEM. IN NO EVENT
SHALL ISOT, THE ISOT REPRESENTATIVES, OR ANY PARTIES SUPPLYING CONTENT
THROUGH THE SYSTEM BE LIABLE FOR ANY INCIDENTAL OR CONSEQUENTIAL DAMAGES.
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